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01 Owner's Skill Development
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01 Overview
10:00
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Preview
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What Participants Say About Business Gurukul
3:00
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Preview
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02 Affirmation Part 01
12:00
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Preview
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Resource Articles for Affirmation 01
(3 pages)
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02 Affirmation Part 02
2:00
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Preview
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Resource Article For Affirmation 02
(4 pages)
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02 Affirmation Part 03
9:00
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Resource Article for Affirmation 03
(4 pages)
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Affirmation Module Test
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03 Vision Board
7:00
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Reference Articles For Vision Board
(4 pages)
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Business and Personal Affirmation Sample Format
(6 pages)
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My 10 Years of Introduction Sample Format
(4 pages)
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Vision Board Sample Format
(4 pages)
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04 Relationship and Network Capital Part 01
6:00
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Reference Article For Relationship and Network Capital 01
(4 pages)
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04 Relationship and Network Capital Part 02
6:00
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Reference Article For Relationship and Network Capital 02
(5 pages)
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04 Relationship and Network Capital Part 03
5:00
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Reference Articles For Relationship and Networking Capital 03
(4 pages)
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04 Relationship and Network Capital Part 04
7:00
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Reference Article For Relationship and Network Capital 04
(5 pages)
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04 Relationship and Network Capital Part 05
9:00
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Reference Article For Relationship and Network Capital 05
(4 pages)
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Formats For Relationship and Network Capital
(1 pages)
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Relationship and Network Capital Module Test
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05 Time Capital and Daily Task Scheduling Part 01
10:00
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Reference Article For Time Capital & Daily Task Scheduling 01
(6 pages)
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05 Time Capital and Daily Task Scheduling Part 02
6:00
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Reference Articles For Time Capital & Daily Task Scheduling 02
(4 pages)
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05 Time Capital and Daily Task Scheduling Part 03
11:00
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Reference Articles For Time Capital & Daily Task Scheduling 03
(4 pages)
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Formats For Time Capital & Daily Task Scheduling
(1 pages)
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06 Unique Selling Proposition
7:00
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Reference Articles For Unique Selling Proposition
(4 pages)
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Time Capital & Daily Task Scheduling Module Test
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Problem Solution Matrix Part 01
6:00
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Reference Articles For Business Problem Solving 01
(3 pages)
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Problem Solution Matrix Part 02
6:00
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Reference Articles For Business Problem Solving 02
(4 pages)
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Format For Problem Solution Matrix
(1 pages)
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Magic Meeting Part 01
5:00
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Reference Articles For Magic Meetings 01
(5 pages)
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Magic Meeting Part 02
5:00
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Reference Articles For Magic Meetings 02
(8 pages)
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Problem Matrix Solution Module Test
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Feedback Form
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02 Vision, Mission, and Core Values
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01 Vision Mission Overview
8:00
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02 Core Value Overview
6:00
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03 Examples of Vision, Mission, and Core Values
6:00
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04 Understanding Vision and Mission
6:00
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05 Understanding Core Value
8:00
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Reference Articles For Vision and Core Values
(11 pages)
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06 BIGHUG Part 01
7:00
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06 BIGHUG Part 02
7:00
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07 Business Chassis Part 01
5:00
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07 Business Chassis Part 02
7:00
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07 Business Chassis Part 03
6:00
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07 Business Chassis Part 04
11:00
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Reference Articles For Business Chassis
(9 pages)
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Vision Mission, & Core Values Module Test
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03 Human Resource
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01 Human Resource Overview
7:00
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Reference Articles For Human Resource Management 01
(7 pages)
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02 Understanding Human Resource
3:00
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Reference Articles For Human Resource Management 02
(4 pages)
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03 Organizational Structure
6:00
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Reference Articles For Human Resource Management 03
(11 pages)
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04 One Critical Recruitment
4:00
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05 Basic Technologies in HR
5:00
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Reference Articles For Human Resource Management 04
(5 pages)
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06 HR Policies Part 01
3:00
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06 HR Policies Part 02
7:00
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06 HR Policies Part 03
6:00
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Reference Articles For Human Resource Management 05
(9 pages)
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07 Induction Program Part 01
4:00
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07 Induction Program Part 02
8:00
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07 Induction Program Part 03
4:00
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Reference Articles For Human Resource Management 06
(7 pages)
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HR Module Test
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04 Marketing and Sales
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01 Sales and Marketing Overview Part 01
7:00
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01 Sales and Marketing Overview Part 02
4:00
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02 Sales and Marketing Part 01
5:00
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02 Sales and Marketing Part 02
5:00
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02 Sales and Marketing Part 03
9:00
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Reference Articles For Sales And Marketing 01
(4 pages)
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02 Sales and Marketing Part 04
4:00
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02 Sales and Marketing Part 05
3:00
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02 Sales and Marketing Part 06
8:00
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Reference Articles For Sales And Marketing 02
(3 pages)
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02 Sales and Marketing Part 07
9:00
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02 Sales and Marketing Part 08
7:00
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Format Of Current Position Vs Desired Position Analysis
(1 pages)
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Format Of Evaluate Your Internal Readiness
(1 pages)
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Format Of Create Sales Goal
(1 pages)
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Format Of Competitor Analysis
(1 pages)
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03 Sales Growth Matrix Part 01
3:00
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03 Sales Growth Matrix Part 02
6:00
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03 Sales Growth Matrix Part 03
8:00
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03 Sales Growth Matrix Part 04
8:00
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Reference Articles For Sales Matrix
(4 pages)
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04 Training the Sales Team Part 01
9:00
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04 Training the Sales Team Part 02
4:00
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Module Test
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05 Create a Marketing Plan Part 01
7:00
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05 Create a Marketing Plan Part 02
9:00
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05 Create a Marketing Plan Part 03
10:00
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05 Create a Marketing Plan Part 04
4:00
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Reference Articles For Marketing Plan 01
(9 pages)
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05 Create a Marketing Plan Part 05
8:00
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Reference Articles For Marketing Plan 01
(4 pages)
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05 Create a Marketing Plan Part 06
5:00
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05 Create a Marketing Plan Part 07
8:00
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05 Create a Marketing Plan Part 08
7:00
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Reference Articles For Marketing Plan 02
(4 pages)
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05 Create a Marketing Plan Part 09
6:00
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05 Create a Marketing Plan Part 10
5:00
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Reference Articles For Marketing Plan 03
(2 pages)
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Module Test
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05 Customer Relationship Management (CARTIER)
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COMPLAIN
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Course Overview
8:00
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Why People Complain Part 01
7:00
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Why People Complain Part 02
8:00
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Physical Setup for Complaint
6:00
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Complaint Handling Process Part 01
8:00
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Complaint Handling Process Part 02
10:00
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Tips to Handle Complaint
10:00
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Articles For Complaint
(17 pages)
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Format for Source of Complaints
(7 pages)
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Formats of Complaint Handling Process
(8 pages)
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Compliant Format
(1 pages)
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Complaint Module Test
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ADVICE
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Advice overview
2:00
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Types of Advice Part 01
5:00
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Types of Advice Part 02
6:00
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Physical Setup of Advice System
3:00
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How to Handle Advice
7:00
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Utilization of Advices
6:00
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Articles For Advice
(10 pages)
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Formats For Advice
(8 pages)
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Advice Module Test
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REFERENCE
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Reference Overview
3:00
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What is Reference Part 01
8:00
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What is Reference Part 02
7:00
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Reference Generation
6:00
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Action After Reference
4:00
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Formats For Reference
(9 pages)
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Articles For Reference
(8 pages)
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Reference Module Test
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TESTIMONIALS
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Testimonials Overview
3:00
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What is Testimonial
8:00
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Recording and Utilizing Testimonials
10:00
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Format for Testimonial
(1 pages)
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Articles For Testimonials
(11 pages)
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Testimonials Module Test
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INFORMATION
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Information Overview
7:00
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Sources of Information
3:00
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Utilization of Information
3:00
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Updating Customer Information
1:00
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Implement Data Security
2:00
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Articles For Information
(12 pages)
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Information Module Test
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ENGAGEMENT
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Engagement Overview
4:00
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Ways to Enhance Customer Part 01
5:00
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Ways to Enhance Customer Part 02
5:00
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Engagement_How To Handle Customer Engagement Process
6:00
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Articles For Engagement
(9 pages)
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Engagement Module Test
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REWARDS
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Rewards Overview Part 1
10:00
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Rewards Overview Part 2
4:00
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How to promote customer rewards program
6:00
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Conclusion
8:00
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Articles For Rewards
(8 pages)
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Format for Rewards
(2 pages)
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Rewards Module Test
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